Frequently Asked Questions
Everything you need to know about your Ninepine experience.
What is Ninepine's return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that certain clearance items may be final sale.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days depending on your location. Express shipping options are available at checkout for faster delivery.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my Ninepine garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner garment label.